About Nivi Chat

Nivi Chat is a product of Nivi Cloud Pvt. Ltd., a company based in Lucknow, India. The same company also runs Gen X Web Hosting.

The product lets Indian businesses deploy an AI chatbot on their website and on WhatsApp using the same setup. The chatbot can be trained on the business’s own content — product pages, FAQs, documents — so it answers questions specific to that business.

Nivi Chat captures leads from conversations and can hand an ongoing chat to a human agent on the team when a customer needs a person instead of a bot.

The platform is built for the Indian market, with pricing in rupees and support for WhatsApp — the channel most Indian customers already use.