The AI chatbot that sells, supports & converts for you.
Train your AI on your website, docs & FAQs in minutes. Deliver human-like support on web and WhatsApp, 24 hours a day, in the way India actually talks.
Trusted by 2,400+ growing Indian businesses
Nivi Chat
Starting up…
Powering conversations at fast-growing brands
Everything your chatbot needs to look sharp, act smart, and actually convert.
From web chat and WhatsApp to commerce, handoff, appointments, and knowledge retrieval — one polished operating layer for every customer conversation.
Modern Chat UI
ChatGPT-style interface with streaming responses, markdown rendering, code blocks and dark mode.
WhatsApp Integration
Connect WhatsApp Business API. Your bot responds on WhatsApp with the same intelligence as on web.
Unified Inbox
Manage every conversation — web and WhatsApp — in one place with real-time updates and assignment.
Human Handoff
Bot auto-transfers to a live agent when sentiment dips or complexity rises. One-click takeover.
E-commerce Engine
Connect Shopify or WooCommerce and turn your bot into a 24/7 AI sales agent that closes carts.
Appointment Booking
Cal.com, Calendly and TidyCal built-in. Visitors book demos, consults and meetings inside the chat.
Lead Capture
Collect visitor info with smart, context-aware lead forms. Export anywhere, track every conversion.
RAG Pipeline
Upload PDFs, sitemap your website, index YouTube — auto-chunk, embed and search with citations.
Multi-LLM Support
OpenAI, Anthropic, Gemini, DeepSeek — swap models in one click, no rebuild, no prompt rewrites.
Turn conversations into carts with an AI shopping assistant.
Nivi Chat guides shoppers, answers product questions, recommends the right items, and moves buyers toward checkout — without sending them through a maze of pages.
Recommend products
Match shoppers with items by budget, need and intent.
Handle objections
Sizing, pricing, shipping, comparisons — answered in real time.
Push to conversion
Guide buyers from discovery to checkout with upsells.
Found 3 best matches based on cushioning, weight and daily mileage. Want me to compare and add your favourite to cart?
The next live demo is Thursday, 4:00 PM. I can register you now and send your join link once confirmed.
A live-event concierge for webinars, demos and trainings.
Nivi Chat answers event questions, checks registrations and signs people up — all inside the same conversation. Zoom is live today; GoToWebinar and Zoho Webinar are next.
Show upcoming sessions
Clean dates, times and event context, inline.
Check registration status
Tell people instantly if they're already registered.
Register on the spot
Collect name, email, register via API, keep chatting.
Let your bot do things, not just answer questions.
Connect your own APIs and Nivi Chat calls them mid-conversation — order status, account lookups, bookings, tickets — with live data from your systems instead of canned replies.
Import your spec
Paste an OpenAPI 3.x or Swagger 2.0 URL, or define endpoints by hand.
Authenticate your way
Bearer token, API key, Basic Auth or body credentials — stored encrypted.
Verify before it acts
Protected endpoints require an email OTP first, then run as the verified user.
Restrict each integration to specific chatbots, and see every call in the request log.
I've sent a 6-digit code to your email to confirm it's you. Enter it here and I'll pull up your order.
Your order shipped yesterday and arrives Friday. Want the tracking link?
Plug in any MCP server — your bot inherits its tools.
Already have a Model Context Protocol server, or use a service that offers one? Connect it to Nivi Chat and your chatbot can use its tools on web and WhatsApp. No glue code.
Connect with a URL
Any hosted MCP server over Streamable HTTP or SSE.
Pick the tools you expose
Tools are discovered automatically. Turn on only the ones you want.
Secure access
Bearer, API key, Basic or OAuth 2.0 with automatic token refresh. Sensitive tools can require verification.
API Connect and MCP Connect are add-ons. Talk to us to enable them.
One inbox. Every channel. Everywhere your customers are.
Manage conversations from web, WhatsApp and social — on desktop, mobile or at the chai counter.
Live in three simple steps.
No coding required. Paste a URL, match your brand, ship to the world.
Train your bot
Paste your URL or upload PDFs. Our AI digests your content to understand every nuance of your business.
Customise & connect
Match the UI to your brand, connect channels and tools, and enable the workflows your business actually needs.
Deploy everywhere
Go live on your website and WhatsApp instantly. Watch your AI turn visitors into customers.
Choose the plan for your business journey.
Free
For tinkerers & side projects
- ✓1 Chatbot
- ✓200 AI credits / month
- ✓~100 conversations
- ✓Website chat widget
- ✓1 live agent
- ✓Basic analytics
- ✕Knowledge base
- ✕Remove branding
- ✕WhatsApp integration
Starter
Solo founders & small teams
- ✓1 Chatbot
- ✓1,000 AI credits / month
- ✓~500 conversations
- ✓2 live agents
- ✓Knowledge base (docs)
- ✓Remove branding
- ✓Basic analytics
- ✕Shopify + WooCommerce
- ✕WhatsApp integration
Growth
Scaling D2C & service brands
- ✓3 Chatbots
- ✓3,000 AI credits / month
- ✓~1,500 conversations
- ✓3 live agents
- ✓Advanced analytics
- ✓Knowledge base (docs)
- ✓Shopify + WooCommerce
- ✓WhatsApp integration
- ✓Remove branding
Agency
For agencies serving clients
- ✓16 Chatbots
- ✓16,000 AI credits / month
- ✓~8,000 conversations
- ✓Unlimited live agents
- ✓Advanced + client analytics
- ✓Knowledge base (docs)
- ✓Shopify + WooCommerce
- ✓Full WhatsApp integration
- ✓White-label branding
The way India does customer experience.
Join 2,400+ businesses automating conversations, booking meetings, and closing carts with Nivi Chat.