Integration
Shopify integration
Add an AI chatbot to your Shopify store. Nivi Chat answers shoppers on your storefront and WhatsApp, captures leads, and hands off to your team.
Help shoppers in chat
The assistant answers product and store questions on your Shopify storefront, trained on your own content.
Capture leads
Collect name, email and phone in conversation and keep every enquiry in your inbox.
Website + WhatsApp
The same bot serves your storefront and WhatsApp, with one shared inbox for your team.
Human handoff
Move any chat to a person on your team without losing the conversation.
Frequently asked questions
Does Nivi Chat work with Shopify?
Yes. You can connect your Shopify store on the Growth plan (₹2,999/mo) or Agency plan (₹9,999/mo) and add the chat widget to your storefront.
Can the chatbot also answer on WhatsApp?
Yes. The same bot answers on your Shopify storefront and on WhatsApp, and conversations arrive in one shared inbox.
Can a human take over a chat?
Yes. The bot hands the conversation to your team through the shared inbox whenever a person is needed.
Do I need a separate plan for WooCommerce?
No. Both Shopify and WooCommerce are included on the Growth and Agency plans.