Integration
WooCommerce integration
Add an AI chatbot to your WooCommerce store. Nivi Chat answers shoppers on your WordPress site and WhatsApp, captures leads, and hands off to your team.
Help shoppers in chat
The assistant answers product and store questions on your WooCommerce site, trained on your own content.
Capture leads
Collect name, email and phone in conversation and keep every enquiry in your inbox.
Website + WhatsApp
The same bot serves your store and WhatsApp, with one shared inbox for your team.
Human handoff
Move any chat to a person on your team without losing the conversation.
Frequently asked questions
Does Nivi Chat work with WooCommerce?
Yes. You can connect your WooCommerce store on the Growth plan (₹2,999/mo) or Agency plan (₹9,999/mo) and add the chat widget to your WordPress site.
Can the chatbot also answer on WhatsApp?
Yes. The same bot answers on your WooCommerce store and on WhatsApp, with conversations in one shared inbox.
Can a human take over a chat?
Yes. The bot hands the conversation to your team through the shared inbox whenever a person is needed.
Is Shopify supported too?
Yes. Both WooCommerce and Shopify are included on the Growth and Agency plans.