Integration
WhatsApp integration
Run the same Nivi Chat assistant on WhatsApp and your website. One bot, one inbox, with a person able to take over any conversation.
Build your chatbot
Create a chatbot and train it on your content. The same bot will serve your website and WhatsApp.
Connect WhatsApp
Link your WhatsApp Business number on the Growth or Agency plan.
Answer and hand off
The bot replies automatically and passes the chat to your team through the shared inbox when needed.
Frequently asked questions
Which plans include WhatsApp?
WhatsApp is available on the Growth plan (₹2,999/mo) and the Agency plan (₹9,999/mo). The Free and Starter plans include the website chat widget.
Is it the same bot as my website?
Yes. You build one chatbot and it answers on both your website widget and WhatsApp, using the same training and settings.
Can my team reply on WhatsApp from Nivi Chat?
Yes. Conversations from WhatsApp and your website arrive in one shared inbox, and agents reply from the same place. The bot can hand a chat to a person at any time.
How is Nivi Chat priced for WhatsApp?
WhatsApp is included in the Growth and Agency monthly plans. See the pricing page for what each plan includes.