WhatsApp + Website
WhatsApp chatbot for Indian businesses
Nivi Chat runs one AI chatbot on your website and on WhatsApp. It answers customers, captures leads, and hands the chat to your team when a person is needed.
One bot, two channels
The same assistant answers on your website widget and on WhatsApp, so customers get the same replies wherever they reach you.
Capture leads automatically
The bot collects name, email and phone in conversation and saves them to your inbox, so no enquiry is lost.
Human handoff
When a question needs a person, the chat moves to your team through a shared inbox for website and WhatsApp.
Trained on your business
Add your documents and pages so answers come from your own content, not generic text.
Shopify & WooCommerce
On Growth and Agency, connect your store so the bot can help shoppers with products and orders.
Built for India
Rupee pricing, WhatsApp-first support, and a free plan to start.
Frequently asked questions
Does Nivi Chat work on WhatsApp?
Yes. The same AI chatbot can answer on your website widget and on WhatsApp. WhatsApp is available on the Growth plan (₹2,999/mo) and the Agency plan (₹9,999/mo).
Can a human agent take over a WhatsApp chat?
Yes. The bot can hand any conversation to a person on your team through the shared inbox, and the agent replies from the same place for both website and WhatsApp.
Can the chatbot answer from my own content?
Yes. You can train it on your documents and website so it answers using your own information, with a knowledge base available from the Starter plan (₹999/mo).
Who makes Nivi Chat?
Nivi Chat is a product of Nivi Cloud Pvt. Ltd., based in Lucknow, India.